Ordering & sample submission

How to order

Ordering tests with PentaVet is straightforward. Log in to My PentaVet, select the right analyses, enter your patient and sample details, and submit your order online.

Before you start

To place an order, you need a My PentaVet account. Existing customers can log in and start a new order right away. If you are new to PentaVet, request access first and our team will help you get started.

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Step 1

Sample collection

Before collecting the sample, check the preferred sample type and any analysis-specific sampling instructions. Make sure you collect the correct material, label the sample clearly and record the collection date.
If you are unsure whether a sample is suitable, contact PentaVet before placing your order.
In some cases, other sample types may also be accepted even if they are not listed online.

Blue silhouettes of a dog, cat, and rabbit with a hand holding a cotton swab nearby, sampling for PCR-analyse for genetic testing
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Step 2

Add the test(s) to your order

Use our Test Catalogue to search by test name, animal species, breed, disease, genetic disorder, genetic trait, test method, gene,...

Add one or more analyses to your order. For each requested analysis, enter the animal and sample details, including the animal ID or name, species, collection date and who collected the sample (owner or veterinarian).

Blue icon of a document with bullet points and a magnifying glass overlapping it for finding genetic tests for animals
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Step 3

Print your sample sheet and prepare the shipment of your samples

Before submitting, review the selected tests and sample details carefully. You can add any relevant notes for the laboratory.

Print the generated sample sheet after your order is placed, label each physical sample exactly with the sample number shown on the sheet, and include the printed first page with the QR code in the shipment.

Send your samples to our lab: PentaVet bv, Gaston Geenslaan 1, 3001 Leuven, Belgium

Icon of sample list and arrow pointing to a box containing three test tube samples for genetic veterinary testing
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Step 4

Track your order and view results

Horizontal progress timeline with three icons: a checklist clipboard, a veterinary test tube, and veterinary test results for genetic testing for dogs
Turnaround times

Expected turnaround times are shown per analysis in the Test Catalogue and during the order flow. The actual timing depends on the selected test and starts once your sample has been received at PentaVet.

Need help?

If you are unsure which test to select, have practical questions about sample submission, or need help accessing your account, contact the PentaVet team and we will guide you further.